FREQUENTLY ASKED QUESTIONS
How long does the production process take?
The production time may vary between 8 and 10 business days, depending on the specifics of your order. Once your checkout is complete, you will receive an estimated completion and shipping date.
What if I have specific packaging requirements that are not listed on your website?
We understand that every business has unique needs. If you have specific packaging requirements that are not listed on our website, please contact our customer service team. We’ll do our best to accommodate your needs and provide a customized solution.
How do I receive an instant quote for my order?
We offer a free 3D design tool that allows you to choose materials, sizes, printing, and quantities. You can get an instant quote highlighting the unit price after uploading your text, artwork, and color for each panel of the 3D model.
What types of custom packaging do you offer?
At Dotline Packaging, We offer a wide range of custom packaging solutions, including boxes, bags, labels, and more. Whether you need retail packaging, shipping boxes, or promotional materials, we’ve got you covered.
Can I get samples before placing an order?
Of course! We provide a sample kit to showcase our products, allowing you to experience the quality firsthand. You can feel the materials closely, and you can also reference our swatch book for more options.
What is the minimum order quantity for custom packaging?
We offer flexible order quantities to accommodate businesses of all sizes. Whether you need a small batch for a special promotion or a large order for regular inventory, we can fulfill your needs.
Do you offer international shipping?
Yes, we ship our custom packaging worldwide. Whether you’re located domestically or internationally, we can deliver your order to your desired location. Shipping costs and delivery times may vary depending on your location and the size of your order.
How does Dotline Packaging ensure the superior quality of custom packaging boxes?
We prioritize quality at every stage of production. From selecting premium materials to using advanced printing techniques, our quality control team rigorously inspects each batch to ensure your custom boxes meet high standards and deliver a flawless presentation.
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From small startups to growing brands, our clients say it best. No scripts. No filters. Just honest feedback about our packaging and our people.
